Rachel "Sparks" Blackman (seattlesparks) wrote,
Rachel "Sparks" Blackman
seattlesparks

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The light at the end of a tunnel? It's a Qwest maintenance truck.

So. I just found out why my DSL has been down.

The nice folks at Qwest took my move order -- submitted in December -- and somehow reactivated it. Thus, on 1/21/2004, they turned off my DSL, and waited for me to give them my new address. Except, no one told me this. And they forgot to mark this on the account. So it took them two weeks of allowing lazyass the incompetent technician to fuck around with DEACTIVATED EQUIPMENT before they realized 'oh, hey, we turned that off, didn't we?'

So now they've re-ordered my line from Qwest. Again. And I'm in the freakin' install queue. Again.

How the hell do these people remain in BUSINESS?!
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